Commands for 

BlackBerry 10

 devices

View device report

This command displays detailed information about a device. You can export and save the device report on your computer. For more information, see View and save a device report.

View device actions

This command displays any actions that are in progress on a device. For more information, see Viewing device actions.

Specify device password, lock device and set message

This command lets you create a device password and set a home screen message, then locks the device. You must create a password that complies with existing password rules. When the user unlocks the device, the device prompts the user to accept or reject the new password.

If an IT policy requires the device to have the same password for the device and the work space, this command also changes the work space password.

Delete all device data

This command deletes all user information and app data that the device stores, including information in the work space. It returns the device to factory default settings, and optionally, deletes the device from 

BlackBerry UEM

. 

If the device is unable to connect to 

BlackBerry UEM

 when you send this command, you can either cancel the command or remove the device from the console. If the device connects to 

BlackBerry UEM

 after you remove it, only the work data is deleted from the device.

To send this command to multiple devices, see Send a bulk command.

Specify work space password and lock

This command lets you create a work space password on the device and lock the work space. You must create a password that complies with existing password rules. To unlock the work space, the user must type the new password you create.

If an IT policy requires the device to have the same password for the device and the work space, this command also changes the device password.

Delete only work data

This command deletes work data, including the IT policy, profiles, apps, and certificates that are on the device, and optionally, deletes the device from 

BlackBerry UEM

. 

If the device has a work space, the work space information is deleted and the work space is deleted from the device. 

If the device is unable to connect to 

BlackBerry UEM

 when you send this command, you can either cancel the command or remove the device from the console. If the device connects to 

BlackBerry UEM

 after you remove it, the work data is deleted from the device.

To send this command to multiple devices, see Send a bulk command.

Update device information

This command sends and receives updated device information. For example, you can send newly updated IT policy rules or profiles to a device, and receive updated information about a device such as OS version or battery level. 

To send this command to multiple devices, see Send a bulk command.

Remove device

This command removes the device from 

BlackBerry UEM

. The device may continue to receive email and other work data.

To send this command to multiple devices, see Send a bulk command.