Allowing 

BlackBerry 10

 users to back up device data

You can control whether 

BlackBerry 10

 users can back up and restore device data. You can permit users to back up only data from the personal space or to back up data from both the personal and work spaces. In the IT policy that you assign to users, you can select one or both of the following IT policy rules:

IT policy rule	Applicable activation types
Allow backup and restore of device	Work and personal - Regulated Work space only
Allow backup and restore of work space	Work and personal - Corporate Work and personal - Regulated For devices activated with " Work and personal - Regulated ," this rule is applied only if the "Allow backup and restore of device" rule is selected.

If the IT policy that is assigned to users permits device backups, users can log in to 

BlackBerry Link

 to create or restore back up files. 

When users create backup files using 

BlackBerry Link

, the files are encrypted using encryption keys that 

BlackBerry UEM

 sends to 

BlackBerry 10

 devices. The initial encryption keys are generated when you install or upgrade to 

BlackBerry UEM

 version 12.4. If necessary, you can generate new encryption keys, import encryption keys from another 

BlackBerry UEM

 instance, or export encryption keys.