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Commands for 
Windows 10
 devices

Command
Description
Update device information
This command sends and receives updated device information. For example, you can send newly updated IT policy rules or profiles to a device, and receive updated information about a device such as OS version or battery level. 
To send this command to multiple devices, see Send a bulk command.
View device actions
This command displays any actions that are in progress on a device. For more information, see Viewing device actions.
View device report
This command displays detailed information about a device. You can export and save the device report on your computer. For more information, see View and save a device report.
Remove device
This command removes the device from 
BlackBerry UEM
. The device may continue to receive email and other work data.
To send this command to multiple devices, see Send a bulk command.
Delete only work data
This command deletes work data, including the IT policy, profiles, apps, and certificates that are on the device, and optionally, deletes the device from 
BlackBerry UEM
The user account is not deleted when you send this command.
After you send this command, you are given the option of deleting the device from 
BlackBerry UEM
. If the device is unable to connect to 
BlackBerry UEM
, you can remove the device from 
BlackBerry UEM
. If the device connects to 
BlackBerry UEM
 after you removed it, only the work data is deleted from the device, including the work space, if applicable. 
To send this command to multiple devices, see Send a bulk command.
Delete all device data
This command deletes all user information and app data that the device stores. It returns the device to factory defaults and optionally, deletes the device from 
BlackBerry UEM
After you send this command, you are given the option of deleting the device from 
BlackBerry UEM
. If the device is unable to connect to 
BlackBerry UEM
, you can remove the device from 
BlackBerry UEM
. If the device connects to 
BlackBerry UEM
 after you removed it, only the work data is deleted from the device, including the work space, if applicable. 
To send this command to multiple devices, see Send a bulk command.
Restart desktop/device
This command forces devices to restart.