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  1. BlackBerry Docs
  2. BlackBerry UEM 12.13
  3. Administration
  4. Windows 10 Planning and Deployment Guide
  5. Setting up UEM policies and profiles to manage Windows 10 devices
  6. Using Exchange Gatekeeping
  7. Verifying that a device is allowed to access work email and organizer data

Verifying that a device is allowed to access work email and organizer data

When your organization uses
BlackBerry Gatekeeping Service
 to control which devices can access work email and organizer data from
Exchange ActiveSync
, at least one gatekeeping server is configured on an email profile. When the email profile with gatekeeping configured is assigned to a user account, you can verify the connection status between a device and
Exchange ActiveSync
. You can locate the status by looking at the device details page, in the IT policy and profiles section. The following statuses display in the device details beside the email profile.
Status
Description
Unknown
A status of Unknown is displayed when
BlackBerry UEM
 cannot determine the ID of the device. The device is listed in the Restricted device list and must be manually added to the allow list.
Connection pending
A status of Connection pending is displayed when
BlackBerry UEM
 knows the ID of the device and the device is queued waiting to be added to the allow list.
Connection allowed
A status of Connection allowed is displayed when
BlackBerry UEM
 knows the ID of the device and the device is on the allow list.