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Common: Compliance profile settings

For each compliance rule that you select on the device tabs, choose the action that you want
BlackBerry UEM
to perform if a user's device is non-compliant.
Common: Compliance profile setting
Description
Enforcement action
This setting specifies the action that
BlackBerry UEM
takes on devices that are not compliant.
Possible values:
  • Prompt for compliance
  • Untrust: On
    iOS
    ,
    macOS
    ,
    Android
    , and
    Windows
    devices, this option prevents the user from accessing work resources and applications from the device. Data and apps are not deleted from the device.
    Untrust is not supported for
    BlackBerry Dynamics
    apps.
    On
    iOS
    devices, the work email account is removed from the native email app. Users must restore the email account settings to the app after the device returns to compliance.
  • Quarantine: On
    BlackBerry 10
    devices, this option prevents the user from accessing work resources and applications from the device. Data and applications are not deleted from the device.
  • Delete only work data
  • Delete all data
  • Remove from server: On
    BlackBerry 10
    ,
    iOS
    ,
    Android
    , and
    Windows
    devices, a device can be deactivated from
    BlackBerry UEM
    if it violates the "Out of contact" rule.
  • None: Enables a compliance violation to be identified but no action taken.
The default value is "Prompt for compliance."
On devices activated with "
Work and personal - user privacy
," you cannot delete all data on a user's device. If you select, "Delete all data"
BlackBerry UEM
performs the same action as "Delete only work data."
For
Samsung KNOX Workspace
devices that only have a work space, if you select "Delete only work data," "Delete all data," or "Remove from server," all data will be deleted from the device.
For supervised iOS 9.3.2 and later devices, enforcement actions for the "Restricted app is installed" rule are not applicable. Users are automatically prevented from installing restricted apps.
Prompt method
The possible values are:
  • Both
  • Email notification
  • Device notification
The default value is "Both."
This setting is valid only if the "Enforcement action" is set to "Prompt for compliance."
Device notifications are not supported on
Windows 10
devices.
Prompt count
The number of times the user is prompted to correct the breach.
The default value is "3."
This setting is valid only if the "Enforcement action" is set to "Prompt for compliance."
Prompt interval
The amount of time between prompts, in minutes, hours, or days.
The default value is "4 hours."
This setting is valid only if the "Enforcement action" is set to "Prompt for compliance."
Prompt interval expired action
This setting defines what happens when the user has received the total number of prompts as defined in Prompt count, and the does not correct the breach.
Possible values:
  • None
  • Untrust: On
    iOS
    ,
    macOS
    ,
    Android
    , and
    Windows
    devices, this option prevents the user from accessing work resources and applications from the device. Data and applications are not deleted from the device.
    Untrust is not supported for
    BlackBerry Dynamics
    apps. Use an alternate enforcement action.
  • Quarantine: On
    BlackBerry 10
    devices, this option prevents the user from accessing work resources and applications from the device. Data and applications are not deleted from the device.
  • Delete only work data
  • Delete all data
The default value is "Untrust."
This setting is valid only if the "Enforcement action" is set to "Prompt for compliance".
Enforcement action for
BlackBerry Dynamics
apps
This setting defines what happens with
BlackBerry Dynamics
apps when a device is not in compliance.
Possible values:
  • Do not allow
    BlackBerry Dynamics
    apps to run
  • Delete
    BlackBerry Dynamics
    app data
The default value is "Do not allow
BlackBerry Dynamics
apps to run."