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  1. BlackBerry Docs
  2. BBM Enterprise
  3. BBM Enterprise Admin Guide for the Enterprise ID Console
  4. Configuring BBM Enterprise services and features
  5. Turn BBM Enterprise services and features on or off

Turn 
BBM Enterprise
 services and features on or off

  1. In the 
    Enterprise Identity
     administrator console, click 
    Services
    .
  2. Next to 
    BBM Enterprise
    , click 
    Edit
    . 
  3. Select or clear any of the checkboxes.

BBM Enterprise
 features

Feature
Description
BBM Protected
 Cloud Directory Service
Allows a user to search for their coworkers that use 
BBM
, and allows a user to start a protected chat with a coworker that isn't a 
BBM
 contact.
BBM Protected
 Restrict External Communication
Prevents a user from using 
BBM Enterprise
 to communicate with contacts that are not in the same organization. 
BBM Protected
 Wipe Data
Delete a user's chat history when you remove 
BBM Enterprise
 from the user's device.
BBM Protected
 Enable Manual Passphrase
Prompts a user to manually share a passphrase with a contact to start a protected chat.
By default, this feature is turned off, and users in your organization aren't prompted to share a passphrase to start a protected chat.
BBM Protected
 Disable Retract and Edit
Prevents a user from retracting messages or chats they didn't mean to send, or to edit messages they already sent. 
BBM Protected
 Disable Timed Message
Prevents users from sending messages that can be viewed for a specified amount of time.
BBM Protected
 Message Expiry
Set the length of time, in minutes, that messages appear on a user's device. After the time elapses, all sent and received messages are deleted from the user's device, including messages with contacts that aren't in your organization.
BBM Protected
 Message Synchronization Window
Set the length of time that messages can be synchronized when adding a new device or switching to a new device. The default is 7 days. The minimum value is 3 days and the maximum value is 90 days.
BBM Protected
 Disable Voice Calling
Prevents a user from starting a voice chat.
BBM Protected
 Disable Protected Voice Calling
Prevents a user from starting a protected voice or video chat.
BBM Protected
 Active Directory Enabled
When the 
BBM Protected Cloud Directory Service
 feature is turned on, this allows a user to search for their coworkers that use 
BBM
, using the uploaded active directory file, rather than using profile information entered by each user.
To enable this feature, contact BlackBerry Support.
BBM Protected
 Disable Copy
Prevents a user from copying text in a chat.
BBM Protected
 Disable Video Calling
Prevents a user from starting a video chat.
BBM Protected
 Disable File Sharing
Prevents a user from sharing content within chats, including pictures, videos, contact cards, files, and voice notes.
BBM Protected
 Disable Location Sharing
Prevents a user from sharing a static location or sending a 
Glympse
 message.
Disable Screen Sharing
Prevent a user from sharing content within chats, including pictures, videos, contact cards, files, and voice notes. Also prevents a user from sharing their desktop.
Disable Upload of HD-Quality Pictures
Prevent a user from sharing HD-quality pictures in chats. Picture quality will be reduced.
Disable Software Upgrade Prompt
Prevent software upgrade prompts from being displayed.

Unsupported features

The following features are no longer supported by the 
BBM Enterprise
 app:
Feature
Description
Deprecated as of:
BBM Protected
 Disable Channels
Prevented users from accessing 
BBM
 Channels. 
BBM
 Channels are no longer supported on 
BBM Enterprise
. 
BBM Enterprise
 for 
Android
 and 
iOS
 version 1.0; 
BBM Enterprise
 for 
BlackBerry 10
 version 20.0
BBM Protected
 Disable Private Chat
Prevents a user from starting a private chat. In a private chat, contact names are hidden, and new message notifications are turned off.
BBM Enterprise
 for 
Android
 and 
iOS
 version 1.0; 
BBM Enterprise
 for 
BlackBerry 10
 version 20.0
BBM Protected
 Enable Team Messaging for Healthcare
Allowed users to start a team chat with coworkers. Users can now start a group chat in 
BBM Enterprise
 with up to 250 participants.
BBM Enterprise
 version 1.0
BBM Protected
 Enable Team Messaging
Allowed users to start a team chat with coworkers. Users can now start a group chat in 
BBM Enterprise
 with up to 250 participants.
BBM Enterprise
 for 
Android
 and 
iOS
 version 1.1; 
BBM Enterprise
 for 
BlackBerry 10
 version 20.0
BBM Protected
 Disable Shop
Prevents users from purchasing stickers or subscriptions from the 
BBM
 Shop. The 
BBM
 Shop is no longer available in 
BBM Enterprise
.
BBM Enterprise
 for 
Android
 and 
iOS
 version 1.0; 
BBM Enterprise
 for 
BlackBerry 10
 version 20.0