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  1. BlackBerry Docs
  2. BBM Enterprise
  3. BBM Enterprise Admin Guide for the Enterprise ID Console
  4. Configuring BBM Enterprise services and features
  5. About the Protected Plus feature

About the Protected Plus feature

By default, this feature is turned on for users in your organization that are using the following versions of
BBM Enterprise
:
  • BBM Enterprise
     for
    Android
     version 1.1 or newer
  • BBM Enterprise
     for
    iOS
     version 1.1 or newer
  • BBM Enterprise
     for
    BlackBerry 10
     version 1.1 or newer
With Protected Plus turned on, chats with all of the user's contacts become protected chats, even if some of the user's contacts are not part of your organization. If users in your organization are using one of the versions above, Protected Plus is on by default, and chats with all contacts are protected. If users in your organization are using
BBM Enterprise
 1.0, or an older version of
BBM Protected
 on a device, the Protected Plus feature is turned off by default, and you must assign the Protected Plus feature to those users.

Turn off the Protected Plus feature

If users in your organization are using one of the versions above, chats with all of the user's contacts become protected chats, even if some of the user's contacts are not part of your organization. If you don't want to protect chats with users outside of your organization, you can turn off the Protected Plus feature.
  1. In the
    Enterprise Identity
     administrator console, click
    Services
    .
  2. Next to
    BBM Protected Plus
    , click
    Disable
    .

Managing the Protected Plus feature for users that are using older devices

If users in your organization are using
BBM Enterprise
 1.0, or an older version of
BBM Protected
 on a device, the Protected Plus feature is turned off by default, and you must assign the Protected Plus feature to those users.
  1. In the
    Enterprise Identity
     administrator console, in the menu on the left of the screen, click
    Entitlements
    .
  2. Click
    BBM Protected Plus
    .
  3. Click
    Invite Users
    .
  4. Do one of the following:
    • If you know which users in your organization are using an older version, in the text field, type one or more email addresses. Click
      Send Invite
      .
    • If you don't know which users in your organization are using an older version, click
      Invite all BBM Enterprise users
      .
    If you click
    Invite all BBM Enterprise users
    , all users in your organization will receive a notification email.
To turn off the Protected Plus feature for these users, click
Services
. Next to
BBM Protected Plus
, click
Disable
.