- Getting started
- System components and configuration
- BlackBerry AtHoc account requirements
- Install BlackBerry AtHoc
- Upgrade BlackBerry AtHoc
- Post-installation or upgrade configuration
- Set anti-virus file exclusions for database log and tempDB files
- IIS post-installation checklist
- Application pool configuration tables
- Table 1: Application pool configuration
- Table 2: Application Pool - Web Application associations for the IWS web site - enterprise configuration
- Table 3: Application Pools - Web application association for IWS Web site - standard configuration for MAS
- Table 4: IWS Services application pool configuration
- Table 5: Application pools - web application association for IWS services web site
- IIS handler mappings
- Verification checklist
- Application pool configuration tables
- Configure role-based permissions for the AtHoc Mobile App
- Uninstall ImageMagick
- (Optional) Enable message termination
- (Optional) Enable and enforce the TLS 1.2 protocol
- (Optional) Configure client certificates on the application server
- (Optional) Set the SSL client certificate
- (Optional) Install a MIR3 certificate
- (Optional) Configure new access card formats for operator auto-login
- (Optional) Update the application server registry for smart card login
- (Optional) Enable FIPS on each application server
- (Optional) Archive and MAS export service account requirements
- (Optional) Server proxy configuration
- (Optional) Restore the XML files for duplicated devices
- (Optional) Set up error pages for Self Service throttling
- Advanced server configuration
- IIS 8.5 Security Technology Implementation Guide
- Server STIG
- IISW-SV-000103: Enable log file and Event Tracing windows
- IISW-SV-000107: Sufficient web server log records for location of web server events
- IISW-SV-000108: Sufficient web server log records for source of web server events
- IISW-SV-000110: Sufficient web server log records to establish the outcome of web server events
- IISW-SV-000111: Sufficient web server log records to establish identity
- IISW-SV-000112: Web server must use Event Tracing for Windows logging option
- IISW-SV-000120: Samples, examples, and tutuorials must be removed from production server
- IISW-SV-000124: Web server must have MIMEs that invoke OS shell programs disabled
- IISW-SV-000146: Web server must not impede ability to write log record content to an audit log
- IISW-SV-000153: Web server must maintain the confidentiality of controlled information during transmission
- IISW-SV-000154: Web server must maintain the confidentiality of controlled information during transmission
- Application STIG
- IISW-SI-000206: Enable log file and Event Tracing windows
- IISW-SI-000209: Sufficient website log records to establish identity
- IISW-SI-000210: Sufficient website log records to establish identity
- IISW-SI-000211: Website must use Event Tracing for Windows logging option
- IISW-SI-000214: Website must have MIMEs that invoke OS shell programs disabled
- IISW-SI-000228: Non-ASCII characters in URLs must be prohibited
- Server STIG
- Verify BlackBerry AtHoc is operational
- Appendix A: Troubleshooting
- Appendix B: Organization duplicator object management
- BlackBerry AtHoc customer portal
- Legal notices
Getting started
BlackBerry AtHoc Networked Crisis Communication is a commercial off-the-shelf (COTS) solution that turns an existing IP network into a comprehensive emergency mass notification system. It is an easily customizable system, which is why military, government, and commercial organizations use BlackBerry AtHoc to provide physical security, force protection, and personnel accountability for their workforce.
BlackBerry AtHoc customers are able to effectively leverage notifications to ensure that critical information reaches the right audiences in a timely manner.
This guide describes the configuration options for the BlackBerry AtHoc product, specifies the installation requirements, and details the installation procedure. This information is provided in the following chapters:
- System Components and Configuration
- BlackBerry AtHoc Server Requirements
- Install BlackBerry AtHoc
- Upgrade BlackBerry AtHoc
- Post Installation / Upgrade Configuration
- Advanced Server Configuration
- Verify BlackBerry AtHoc is Operational