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Verify and test the template changes

After changing any part of a template, perform the following verification and test steps to ensure that your changes work before putting the template into production:
  1. Open the template in an XSLT editor to verify that the syntax is correct.
  2. Test the alert:
    1. Open the 
      BlackBerry AtHoc
       management system and click 
      Alerts
       > 
      New Alert
      .
    2. Create a new alert with small number of recipients.
    3. Select the template to be tested and publish the alert.
  3. Verify if the alert delivers correctly:
    • If the alert failed to deliver, complete the following steps:
      1. Check Event Log for error messages from 
        OPM
        .
      2. Correct the template and test again.
    • If the alert is delivered, complete the following steps:
      1. Check the received email messages and verify the result.
      2. Correct any template problems and test again.
    • If the template has been corrupted, get the default templates from the software package for a clean start.