Tracking the life cycle of delivery tasks

Using the

NDS

2.8.5 database logging feature,

OPM

2.2 tracks task life cycle in the ngdeliverylog database. This feature provide valuable troubleshooting and reporting information.

OPM

tracks following life cycle task states in the SMTP session.

Code	Description	Notes
210	Send Started	—
220	Send Completed	An email message was sent successfully and acknowledged at the TCP level.
230	Send Confirmed	The SMTP server sent back an acknowledgment - SMTP 250
270	Acknowledged User Input	For example, user response might be “1”.
271	Acknowledged without response code	An additional info field shows the first line in the email received by the user.
290	Send failed, will retry	Detailed error message (SMTP state, error code, etc.)
291	Send failed	Detailed error message (SMTP state, error code, etc.). This value identifies a failure after three failed attempts to send the email.

To configure life cycle tracking, update the

OPM

plug-in:

Under the <queueControlInfo
> section, a new set of configuration keys are introduced to control the life cycle logging feature (default values are shown):

<!--turn on/off task life cycle logging-->
<logTaskLifeCycle>true</logTaskLifeCycle>
<!--interval in second to purge log records in memory to batch and save to database, Default: 1-->
<logPurgeInterval>1</logPurgeInterval>
<!--batch size in number of records to purge each time and save to database. Default: 2000, Max: 2000 -->
<logPurgeBatchSize>2000</logPurgeBatchSize>

Section:

Tools for monitoring, troubleshooting, and managing OPM