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  5. Publish and verify a pre-test alert template

Publish and verify a pre-test alert template

Prerequisite
  • Before you start sending test alerts through CAWS Giant Voice, consider the impact on everyone within hearing distance of the poles you are using during the test.
  • Consult with your POC about the acceptable content, user targeting, and device selection of the pre-test notification.
To create a template that targets end users using Desktop Popup, email, and messages to other devices to inform them of a Giant Voice System test, complete the following steps:
  1. Log in to the BlackBerry AtHoc management system as an administrator.
  2. Click 
    Alerts
     > 
    Alert Templates
    .
  3. Click 
    New
    .
  4. On the 
    New Template
     screen, in the 
    Alert Template
     section, enter a template name and description.
  5. Select a folder from the 
    Folder
     list. Select 
    Test
     if available.
  6. Select 
    Available for quick publish
     or 
    Available for mobile publishing
    .
  7. Select 
    Informational
     from the 
    Severity
     list.
  8. Select 
    Other
     from the 
    Type
     list.
  9. In the 
    Content
     section, enter an alert title. The title can be the same as the template name.
  10. Enter the text to be read by the text-to-speech in the 
    Alert Body
     field. The Body should contain the details of the testing with information such as the time testing will start and finish and any actions that should be taken as a result.
  11. In the 
    Target Users
     section, select the appropriate targeting group, individual users, or query to send the pre-test notification.
  12. Click 
    Select Personal Devices
    .
  13. Select 
    Desktop App
     and 
    Email-Personal
    .
  14. Click 
    Options
     in the top right corner of the 
    Personal Devices
     section.
  15. On the 
    Personal Device Options
     screen, select 
    App Template
     and 
    App Audio
     from the list.
  16. Click 
    Apply
    .
  17. In the 
    Schedule
     section, change the 
    Alert Duration
     to the expected duration of the testing.
  18. Click 
    Save
    .
  19. Click The Globe icon to go to the Home page.
  20. Find the 
    Giant Voice System Test Notification
     template in the 
    Quick Publish
     section.
  21. Click 
    Review and Publish
    .
  22. Review the settings and selections.
  23. Click 
    Publish
    .
  24. To verify that the alert was published correctly, observe the receipt of Desktop Popup or email messages on the POC workstation.