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  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Integrations
  4. Digital Signage Installation and Configuration Guide
  5. Send alerts to the device

Send alerts to the device

You can create alerts to send to digital sign devices using the standard alert process.
  1. Log in to the 
    BlackBerry AtHoc
     management system.
  2. In the navigation bar, click 
    Alerts
     > 
    New Alert
    .
  3. On the 
    Select from Alert Templates
     screen, select an alert template or click 
    Create a Blank Alert
    .
  4. If you selected an alert template, click 
    Edit
     to modify the alert template.
  5. On the alert page, select a severity and type for the alert. The selected severity impacts the color of text displayed on the digital sign device. For more information, see Display text color to alert severity mapping.
  6. Enter the title and content of the alert. The content of the alert might be longer than what is appropriate for a digital sign. You can customize the text for the digital sign device.
  7. In the 
    Target Users
     section, select the targeted users and personal devices.
  8. In the 
    Mass Devices
     section, click 
    RMG Digital Signage
    .
  9. Select a digital sign endpoint from the list.
  10. Click 
    Options
    .
  11. On the 
    Mass Devices Options
     window, choose to use the Title and Body of the alert template, or choose to display custom text.
    If your message is short, you can select the Alert Title and Body content that you previously defined. However, if you are sending an alert to multiple devices, select 
    Custom Text
     to meet the following character number restrictions:
    • Title text should be between 3 and 14 characters long.
    • Body text should be no longer than 82 characters long.
  12. In the 
    Duration to display content
     field, enter the number of minutes.
  13. Click 
    Apply
    .
  14. On the 
    Review and Publish
     page, click 
    Review & Publish
    .
  15. Click 
    Publish
    .
  16. To verify the sent alert, navigate to 
    Alerts
     > 
    Sent Alerts
     and select the Digital Signage alert. Verify that the Targeted Count is 1 and the Sent Count is 1.