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  5. What is the BlackBerry AtHoc ServiceNow integration?

What is the 
BlackBerry AtHoc
 ServiceNow integration?

The 
BlackBerry AtHoc
 ServiceNow integration enables IT administrators to share critical information about high-priority IT outages across their organization using multiple notification modalities, leading to a quicker time for responding to and fixing issues. The 
BlackBerry AtHoc
 ServiceNow integration provides an easy way for 
BlackBerry AtHoc
 alerts to be generated for ServiceNow incidents from ServiceNow.
The 
BlackBerry AtHoc
 ServiceNow integration provides the following capabilities:
  • A single interface to manage IT issues and notify users.
  • Multiple messaging modalities promote faster collaboration.
  • Outages can be resolved more quickly and efficiently.
  • Logging of alerts published under one ServiceNow incident.