Publishing alerts from the mobile app
Q. Who has permission to publish from mobile app?
A. An operator with the SDK user role and Alert Publisher role.
Q. Why can’t I log in as an operator on the mobile app?
A. To log in, you must do the following:
- Have SDK user and Alert Publisher permissions.
- Use either VPN or Wi-Fi connection to access your BlackBerry AtHoc management system.The on-prem BlackBerry AtHoc management system is not publicly accessible from the mobile app.
Q. Which alert templates should be visible in the app?
A. The app should show only alert templates that satisfy both conditions:
- Enabled for quick publishing
- Ready for publishing (all required sections are completed)