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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Mobile App 4.6
  4. BlackBerry AtHoc Mobile Administrator Guide
  5. Manage alert templates
  6. Define content for an alert or alert template
  7. Add attachments to an alert

Add attachments to an alert

If attachments are enabled for your organization and in the alert template, you can include text, audio, and video files as attachments in your alerts.
In the 
Content
 section of an alert, in the 
Attachments
 field, drag and drop files or click 
Browse
 to select files to include in the alert. Users who receive the alert can view the attachments from the 
BlackBerry AtHoc
 mobile app.
The following file types are supported:
  • Adobe Acrobat
     document (.pdf)
  • Microsoft Word
     document (.doc, .docx)
  • Microsoft Excel
     document (.xls, .xlsx)
  • Text document (.txt)
  • Image files (.jpeg, .jpg, .tiff, .tif, .bmp, .png, .gif)
  • Video files (.mp4, .mpeg, .mov, .wmv)
File types that are not supported on all mobile platforms (.wma, .wmv, .mov, .tif, and .tiff) are converted to universally supported file types (.mp3, .mp4, and .jpeg) when uploaded.
If you include attachments in an alert template, alerts created from that template include the attachments. The attachments can be removed and additional attachments can be added.
If you export the alert as a .pdf, any included attachments are displayed as images.