- What is the BlackBerry AtHoc mobile app?
- Set up the BlackBerry AtHoc mobile app
- Add BlackBerry AtHoc to the app list in BlackBerry UEM
- Configure the Mobile App device in BlackBerry AtHoc
- Manage alert templates
- Create an alert template
- Define alert template details
- Define content for an alert or alert template
- Configure a response option as a user attribute
- Define target users for an alert or alert template
- Select personal devices for an alert or alert template
- Select and configure mass devices for an alert or alert template
- Configure the schedule for an alert or alert template
- Edit an alert template
- Duplicate an alert template
- Delete an alert template
- Create and publish alerts
- Manage incoming alerts from the inbox
- Manage the situation map
- Enable Collaboration in BlackBerry AtHoc
- Manage users
- BlackBerry AtHoc Customer Support Portal
- Legal notice
Access the inbox
- In the navigation bar, clickAlerts.
- ClickInbox.The Inbox opens, showing all incoming alerts in the system. Alerts that have not yet been reviewed appear in bold font.The Inbox list displays the following for each incoming alert:
- Severity icon: Hovering your cursor over the icon displays the severity level, which is one of the following: High, Moderate, Low, Informational, or Unknown.
- Alert title: Displays the subject of the alert.
- Source type icon: Displays a
if the source is a person or an 
if the source is an organization. - Source name: Displays the name of the person or organization that created the alert.
- Creation date and time: Displays the time and date stamp for the alert.
- Latitude, Longitude: Displays GPS coordinates (for incoming live mobile alerts only).
- Alert type: Displays the category of alert.
- Location icon: Displays only if the related alert has a map associated with it.
- Attachments icon: Displays only if the related alert has files, videos, or images attached to it.