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  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Mobile App 4.7
  4. BlackBerry AtHoc Mobile Administrator Guide
  5. Configure the Mobile App device in BlackBerry AtHoc
  6. Configure mobile alert settings

Configure mobile alert settings

Configure mobile alert settings to configure the response to alerts. From the 
Event Rules
 tab, you can edit incoming alert types, manage report categories, and associate alert templates with incoming mobile alerts. From the 
Scheduled Location Access
 tab you can configure location access rules.
For information about how to create a new incoming alert report that users can access through their mobile devices, see Create a field report for the mobile app. For information about how to create location access, see  Configure scheduled location access.
  1. In the navigation bar, click The settings icon.
  2. In the 
    Basic
     section, click 
    Mobile Alert Settings
    .
    The Mobile Alert Settings screen opens with the 
    Event Rules
     tab open. The Event Rules tab displays information about incoming alert types, any alert templates associated with incoming alert types.
  3. Optionally, select an event rule to open it and view or edit the rule defaults.
    The following characteristics apply to the Edit screens for incoming alert categories:
    • Emergency
       and 
      Checked In
       event rule titles and icons are preset and cannot be changed.
    • Report titles and icons are configurable and can edited by any authorized user. Report event categories also contain a 
      Message
       field.
    • For all types of event categories, the following are true:
      • The 
        Default Severity
         option is preset and can be changed as needed. Options include High, Moderate, Low, Informational, or Unknown.
      • The 
        Run Alert Template
         option is sometimes preset and can be changed as needed. Select None to avoid running an alert template.
  4. Enter or select values in each of the fields on the screen.
  5. Click 
    Save
    .