Known issues
For more information about known issues with the BlackBerry Workspaces server, visit support.blackberry.com/community to read article 48259.
For more information about known issues with the BlackBerry Workspaces Web application, visit support.blackberry.com/community to read article 48261.
Known issues in the in the BlackBerry Workspaces Web Application
When a Docusign file is shared from BlackBerry Workspaces, the filename appears in the email notification even though the Workspaces policy is set to exclude details. (JI 2741238) |
If a user is using Microsoft Internet Explorer, when they share a workspace, an blank page displays momentarily. (JI 2728645) |
When you draw lines on a file in the web application, if you share the file with a BlackBerry Workspaces for Android, iOS, or Windows user, the color of the lines and some shapes might not display as expected when the user views the file. (JI 2680346) |
Known issues in the in the BlackBerry Workspaces server
On the Permission management screen, files in transient workspaces (such as iManage) remain in the list even though they have already been deleted. When a user tries to select one of the deleted files to manage its permissions, an error message appears. (JI 2731917) |
If an activity report contains more than 1,048,576 rows, some of the rows do not display in Microsoft Excel. (JI 2665710)
Workaround : Open the source file in a text editor, create smaller source files, and open the smaller files in Excel. |
The 'Full access download' option does not work for revoked documents that are encrypted with BYOK. (JI 2652105) |
When a user tries to upload multiple protected documents simultaneously, if one of the documents has already been uploaded, an exception occurs and the upload fails. (JI 2636581)
Workaround : Click Retry. |