What is BlackBerry Work?
Installing and activating the BlackBerry Work app
- Install BlackBerry Work and activate using an access key
- Install BlackBerry Work using the BlackBerry UEM Client
Use the BlackBerry Dynamics Launcher
Viewing and managing your email messages
- View your email
- Reply to an email
- Forward an email message
- Send an attachment or a link
- Save an attachment
- Automatically download email message attachments
- Flag an email
- Delete an email message
- Move email messages to a different folder
- Create an email
- View smart folders
- Search email
- Searching folders and moving email messages
- Convert an email message to a note
- Manage email folder synchronization
- Change your signature
- Create an automatic out of office reply
Managing your notifications and alerts
- Manage sounds and notifications
- Manage mail rules
Managing your contacts
- Open and view a contact
- Add a contact
- Edit contact information
- Search for a contact
- Using Skype For Business options
- Mark a contact as a VIP
Managing your calendar
- View your schedule and tasks
- View a calendar event
- Contact calendar event attendees
- Add a calendar event
- Edit a calendar event
- Delete a calendar event
- Add a shared calendar
- Importing an .ics file and adding it to the calendar
- Attach a calendar event to an email message
Managing your documents
- Open BlackBerry Work Docs
- Access Docs repositories
- Managing online repositories
- Browse repositories
- View, edit, print, move, and share files
- Create a new folder
- Search folders
- Move a file
- Delete a file
- Protect files and attachments
- Edit an Azure-IP RMS or AD-RMS protected file in BlackBerry Edit
- Create a bookmark
- Delete a bookmark
- Work with offline files
- About pending uploads
- Add a new data source
- Add a repository using the Docs Self-Service web console
- View .pdf files in PDF presentation view
Adding a shared mailbox to BlackBerry Work
- Add a shared mailbox to BlackBerry Work
- Turn on notifications for a shared mailbox
Change your theme
Change BlackBerry Work for iOS settings
About BlackBerry Work Permissions
Open a SecureMail attachment
Data storage and aging
Choose battery saving options
Using RSA Soft-Token Authentication
Exchange ActiveSync search limits
Keyboard shortcuts
Frequently Asked Questions
Troubleshooting
- Generate a diagnostics report
- Upload log files to BlackBerry Support
- Send feedback to BlackBerry
- Resynchronize BlackBerry Work with your mail server

Automatically download email message attachments

You can configure

BlackBerry Work

to download email message attachments automatically. You can choose to download attachments using cellular data and

Wi-Fi

networks or over

Wi-Fi

networks only. You can view attachments that you have downloaded when you are offline. The maximum size of attachments that can be downloaded is controlled by your administrator.

When this feature is first turned on, a maximum of 25 previously received attachments are downloaded and all new attachments are downloaded. The device must have at least 25% of its storage capacity available, and the attachments cannot take up more than 25% of the device's free space.

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