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Activate an 
iOS
 device earlier than 12.2 with the 
MDM controls
 activation type

Send the following instructions to the device user to activate 
iOS
 devices earlier than version 12.2 with 
MDM controls
.
  1. On the device, install the 
    BlackBerry UEM Client
    . You can download the 
    BlackBerry UEM Client
     from the 
    App Store
    .
  2. On the device, tap 
    UEM Client
     and accept the License Agreement.
  3. Do one of the following:
    Task
    Steps
    Use a 
    QR Code
     to activate the device
    1. Tap The QR code icon
    2. Tap 
      Allow
       to allow the 
      BlackBerry UEM Client
       to take pictures and record video. 
    3. Scan the 
      QR Code
       in the activation email message that you received.
    Manually activate the device
    1. Type your work email address and activation password.
    2. If necessary, type the server address. You can find the server address in the activation email message you received or in 
      BlackBerry UEM Self-Service
      .
    3. Tap 
      Next
      .
  4. Tap 
    OK
     to install the configuration profile.
  5. Follow the instructions on the screen to complete the activation.
  6. If you are prompted to enter the password for your email account or the passcode for your device, follow the instructions on the screen.
To verify that the activation process completed successfully, perform one of the following actions:
  • On the device, open the 
    BlackBerry UEM Client
     app and tap 
    About
    . In the Activated Device and Compliance Status sections, verify that the device information and the activation time stamp are present. 
  • In 
    BlackBerry UEM Self-Service
    , verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.