Device activation
- Activation types: iOS devices
- Activation types: macOS devices
- Activation types: Android devices
- Activation types: Windows devices
- Activation types: BlackBerry 10 devices
Steps to activate devices
Requirements: Activation
Turn on user registration with the BlackBerry Infrastructure
Managing activation passwords
- Specify the default settings for activation passwords
- Allowing users to activate multiple devices with different activation types
- Manually expire an activation password
- Set an activation password and send an activation email message
- Send an activation email to multiple users
- Allow users to set activation passwords in BlackBerry UEM Self-Service
Supporting Android Enterprise activations
- Support Android Enterprise activations using managed Google Play accounts
- Support Android Enterprise activations with a G Suite domain
- Support Android Enterprise activations with a Google Cloud domain
- Support Android Enterprise devices without access to Google Play
- Enable a unified BlackBerry Hub
Supporting Windows 10 activations
Supporting Apple User Enrollment for iOS and iPadOS devices
Supporting Samsung Knox DualDAR
Enable user notification when a device has been activated
Creating activation profiles
- Create an activation profile
Activation step-by-step for users
- Activating Android devices
- Activating iOS devices
- Activate a macOS device
- Activate an Apple TV device
- Activate a Windows 10 tablet or computer
- Activate a Windows 10 Mobile device
- Activate a BlackBerry 10 device
Activate multiple devices using zero-touch enrollment for Android Enterprise devices
Activate multiple devices using Knox Mobile Enrollment
Automatically activate the first BlackBerry Dynamics app on Apple DEP and User Enrollment devices
Restricting unsupervised iOS devices
Import or export a list of approved device IDs
Activating iOS devices that are enrolled in DEP
- Steps to activate devices that are enrolled in DEP
- Register iOS devices in DEP and assign them to the BlackBerry UEM server
- Assign an enrollment configuration to iOS devices
- Add an enrollment configuration
- Remove an enrollment configuration that is assigned to iOS devices
- Delete an enrollment configuration
- Change the settings for an enrollment configuration
- View the settings for an enrollment configuration that is assigned to a device
- Assign an activation profile to iOS devices
- Remove an activation profile that is assigned to iOS devices
- Assign a user to an iOS device
- Unassign a user from an iOS device
- View the owner of an activated device
Activating iOS devices using Apple Configurator 2
- Steps to activate devices using Apple Configurator 2
- Add BlackBerry UEM server information to Apple Configurator 2
- Prepare iOS devices using Apple Configurator 2
Activating BlackBerry 10 devices using the BlackBerry Wired Activation Tool
- Install the BlackBerry Wired Activation Tool
- Configure the BlackBerry Wired Activation Tool and log in to a BlackBerry UEM instance
- Activate BlackBerry 10 devices using the BlackBerry Wired Activation Tool
Tips for troubleshooting device activation
- Device activation can't be completed because the server is out of licenses. For assistance, contact your administrator.
- Please check your username and password and try again
- Profile failed to install. The certificate "AutoMDMCert.pfx" could not be imported.
- Profile Installation Failed: The new MDM payload does not match the old payload.
- Error 3007: Server is not available
- Unable to contact server, please check connectivity or server address
- iOS or macOS device activations fail with an invalid APNs certificate
- Users are not receiving the activation email
- User details screen is showing more Windows devices activated with UEM than expected

Steps to activate devices

When you activate devices, you perform the following actions.

Step	Action
	Verify that all activation requirements are met.
	Configure the default activation settings.
	If applicable, review the following information: If you plan to support Android Enterprise devices, see Supporting Android Enterprise activations. If you plan to support Windows 10 devices, see Supporting Windows 10 activations.
	Update the template for the activation email.
	Create an activation profile and assign it to a user account or to a group that the user belongs to.
	Set an activation password for the user.