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Connect 
BlackBerry UEM
 to the mirror database

You must repeat this task on every computer that hosts a 
BlackBerry UEM
 instance. If the only 
BlackBerry UEM
 component on a computer is the 
BlackBerry Router
, you do not need to complete this task on that computer.
  • Verify that the mirror server is running.
  • You can complete this task using the 
    BlackBerry UEM
     Configuration Tool, or you can update the database properties file manually using the instructions below. If you want to use the 
    BlackBerry UEM
     Configuration Tool, visit support.blackberry.com/community to read article KB36443. In the "Updating the 
    BlackBerry UEM
     database properties" section, follow the instructions to enable SQL mirroring and provide the FQDN of the mirror server.
  1. On the computer that hosts the 
    BlackBerry UEM
     instance, navigate to 
    <drive>
    :\Program Files\BlackBerry\UEM\common-settings.
  2. In a text editor, open 
    DB.properties
    .
  3. In the section 
    optional settings to use failover
    , after 
    configuration.database.ng.failover.server=
    , type the FQDN of the mirror server (for example, 
    configuration.database.ng.failover.server=mirror_server.domain.net
    ).
  4. If necessary, perform one of the following actions:
    • If you specified a named instance for the principal database during installation, and the mirror database uses the default instance, delete the value after 
      configuration.database.ng.failover.instance=
      .
    • If the principal database uses a default instance and the mirror database uses a named instance, after 
      configuration.database.ng.failover.instance=
      , type the named instance.
  5. Save and close 
    DB.properties
    .
  • Restart the 
    BlackBerry UEM
     services. Do not stop and start the 
    BlackBerry UEM
     - 
    BlackBerry Work Connect Notification Service
    ; this service is automatically restarted when you restart the 
    BlackBerry UEM
     - 
    BlackBerry Affinity Manager
     service.
  • Repeat this task on every computer that hosts a 
    BlackBerry UEM
     instance.
  • Verify that each computer that hosts a 
    BlackBerry UEM
     instance can connect to the mirror server using the server shortname.