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  5. Migrating users, devices, groups, and other data from a source server

Migrating users, devices, groups, and other data from a source server

You can use the 
BlackBerry UEM
 management console to migrate users, devices, groups, and other data from the following source servers:
  • BlackBerry UEM
     (on-premises)
  • Good Control
     (standalone)
If you want to migrate users, devices, groups, and other data from a 
BES10
 source server, you must migrate to 
BlackBerry UEM
 version 12.9, then upgrade to 
BlackBerry UEM
 version 12.11, and then to version 12.12. Direct migration from 
BES10
 to 
BlackBerry UEM
 version 12.10 and later is not supported.
For information about migrating 
BlackBerry Dynamics
 users and devices in batches using .csv files, visit support.blackberry.com/community to read article 49442.
To migrate users, devices, groups, and other data, perform the following actions:
Step
Action
Step 1
Step 2
Step 3
Step 4
For migrations from a 
BlackBerry UEM
 source server with 
BlackBerry Dynamics
 apps enrolled, or from a 
Good Control
 source server, Complete policy and profile migration for BlackBerry Dynamics-activated users.
Step 5
Step 6