Skip Navigation

Migrate DEP devices that have the 
BlackBerry UEM Client
 installed

You can migrate 
iOS
 devices that are enrolled in 
Apple
's Device Enrollment Program (DEP) and are activated with the 
MDM controls
 activation type. 
In the app settings for the 
BlackBerry UEM Client
, clear the 
Remove the app from the device when the device is removed from BlackBerry UEM
 check box.
If you attempt to migrate without performing this step, the 
BlackBerry UEM Client
 is removed and the device will be unenrolled from 
BlackBerry UEM
.
  1. In the DEP portal, create a new virtual MDM server.
  2. Connect the destination 
    BlackBerry UEM
     instance to the new virtual MDM server. For more information, see Configuring BlackBerry UEM for DEP.
    Make sure that the DEP profile of the destination 
    BlackBerry UEM
     instance matches the DEP profile of the source 
    BES12
     or 
    BlackBerry UEM
     instance.
  3. Move the DEP devices from the source virtual MDM server to the new virtual MDM server. 
  4. In the 
    BlackBerry UEM
     management console, migrate the DEP devices from the source instance to the destination 
    BlackBerry UEM
     instance.