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  3. BBM Enterprise Administration Guide for BlackBerry UEM
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  5. Managing BBM Enterprise users and their accounts across one or more UEM servers in the same organization

Managing 
BBM Enterprise
 users and their accounts across one or more 
UEM
 servers in the same organization

For locally imported users (manually created or imported using a .csv file):
  • If an administrator manually deletes this type of 
    BBM Enterprise
     user, recreating the user (on the same or another 
    BlackBerry UEM
     tenant) will result in a new 
    BBM Enterprise
     account for the user.
  • If an administrator migrates this type of 
    BBM Enterprise
     user to a different 
    UEM
     in the same organization, reactivating the user (on the same or a different UEM tenant) will result in the same 
    BBM Enterprise
     account for the user.
  • This type of user can exist on multiple 
    UEM
     instances in the same or different organizations. Each user is assigned a different
    BBM Enterprise
     account. 
For 
Microsoft Active Directory
 or LDAP users imported into 
UEM
 using an 
Active Directory
 or LDAP-linked 
UEM
 group:
  • If an administrator manually deletes this type of 
    BBM Enterprise
     user, recreating the user (on the same or another 
    UEM
     tenant) will result in a new 
    BBM Enterprise
     account for the user unless this user exists in another 
    UEM
     instance in the same organization.
  • If an administrator migrates this type of 
    BBM Enterprise
     user to a different UEM in the same organization, reactivating the user (on the same or a different 
    UEM
     tenant) will result in the same 
    BBM Enterprise
     account for the user.
  • This type of user can exist on multiple 
    UEM
     instances in the same or different organizations. If this user exists in different organizations, they are assigned a different 
    BBM Enterprise
     account. If this type of user exists in multiple 
    UEM
     tenants in the same organization, they are assigned the same 
    BBM Enterprise
     account, but this configuration must be avoided due to potential issues with 
    BBM Enterprise
    .