- About BBM Enterprise
- Setting up BBM Enterprise for use in your organization
- Set up BBM Enterprise
- My organization uses Enterprise Identity management
- My organization uses BlackBerry UEM management
- Existing BBM Protected users: switching to BBM Enterprise
- Migrate from Enterprise ID management to BlackBerry UEM management
- Accessing BBM Enterprise from more than one device
- Managing your BlackBerry ID
- Change your BBM Enterprise status or profile
- Chats
- What is BBM Enterprise conferencing?
- Contacts and groups
- Transferring your BBM Enterprise contacts
- Add a BBM Enterprise contact
- Show your BBM Enterprise PIN or barcode
- Verify your keys with a contact
- Resync keys
- Send a key exchange passphrase to a contact
- Cancel a key exchange
- Delete a contact
- Search for coworkers who use BBM Enterprise
- I can't add a BBM or BBM Enterprise contact
- Organize your contacts
- Frequently asked questions
- How do I know which chats are protected?
- How do I know which video and voice chats are protected?
- Where are some of my group chats?
- What is the difference between BBM Protected and BBM Enterprise?
- What sounds can I set for BBM Enterprise?
- Where are my stickers, subscriptions, and channels?
- Why do I see a message that this conversation can only be accessed from this device?
- BlackBerry Docs
- BBM Enterprise
- User Guide
- Frequently asked questions
- What is the difference between BBM Protected and BBM Enterprise?
What is the difference between BBM Protected and BBM Enterprise?
BBM Protected
and BBM Enterprise
?Formerly,
BBM Protected
was an added feature of BBM
that provided enhanced security and encryption to BBM
chats. Now, the protected chat experience is available in the
BBM Enterprise
app.If you're a current
BBM Protected
user on BBM
, switching to the BBM Enterprise
app is easy: simply download the BBM Enterprise
app on your
device and sign in using your existing BlackBerry ID
. All your BBM
contacts are added in BBM Enterprise
automatically. With
BBM Enterprise
, you can chat with colleagues that use BBM Enterprise
, or with
friends and family that use BBM
.If you don't switch to the
BBM Enterprise
app, and you
upgrade to a new version of BBM
, your chats will no longer be secured and encrypted by BBM Protected
.