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Malware scanning behavior by activation type

The scope of the malware scan depends on the user’s activation type:
Activation type
Scope of malware scanning
Android Enterprise
: Work and personal - user privacy (
Android Enterprise
 with work profile)
  • Apps in the work profile only
Android Enterprise
: Work and personal - full control (
Android Enterprise
 fully managed device with work profile)
  • Apps in the work profile only
Android Enterprise
: Work space only (
Android Enterprise
 fully managed device)
  • All apps on the device
MDM controls
  • All apps on the device (work and personal)
User privacy
  • All apps on the device (work and personal)
  • The 
    UEM Client
     or a 
    BlackBerry Dynamics
     app must be installed on the device
  • The user is prompted with a request to allow malware scanning on the device. If the user does not accept, malware scanning does not occur and the user's device is considered out of compliance.
Samsung Knox
 (all types)
  • Apps in the 
    Knox
     work space only
For user privacy activation types, the name, package name, and hash of malicious apps are partially obfuscated in the management console, 
UEM
 logs, and device logs for privacy purposes. For fully managed devices, you can view the full details of malicious apps in the management console. For more information about data collection for different activation types, visit support.blackberry.com/community to read article 60890 (note that you require a 
BlackBerry Online Account
 and an active support entitlement to view KB articles).