Software requirements: 

BlackBerry Protect

BlackBerry Protect

 is supported in:

BlackBerry UEM Cloud
BlackBerry UEM
 version 12.13 or later

BlackBerry Protect

 is supported in:

UEM
 version 12.12 MR1 or later; to support the latest features and fixes, version 12.13 or later is required
UEM Cloud

See the UEM Planning and Installation content for planning information, software requirements, and installation or upgrade instructions.

You must purchase 

BlackBerry Protect

 licenses to enable the service for users in your organization's 

UEM

 domain. Contact your 

BlackBerry

 representative or complete a contact form for more information.

After you install 

UEM

 and 

BlackBerry

 applies the licenses, Enable BlackBerry Protect in your UEM domain.

Some 

BlackBerry Protect

 features require a secure, direct connection from devices to the 

CylanceINFINITY

 cloud service. If devices are connected to your organization's 

Wi-Fi

 network, your network configuration must allow connections to 

score.cylance.com:443

.

BlackBerry Protect

 features that require 

BlackBerry Work

 or 

BlackBerry Access

 are supported for 

Chrome

 OS version 9.

To support the latest 

BlackBerry Protect

 features, install the following versions of 

BlackBerry

 apps on users' devices:

BlackBerry UEM Client
 version 12.37 or later for 
Android
, version 12.43 or later for 
iOS
BlackBerry Work
 version 3.2 or later
BlackBerry Tasks
 version 3.2 or later
BlackBerry Notes
 version 3.2 or later
BlackBerry Connect
 version 3.2 or later
BlackBerry Access
 version 3.1 or later