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  1. BlackBerry Docs
  2. BlackBerry Protect Mobile for UEM
  3. BlackBerry Protect Overview and Administration Guide
  4. Detecting sideloaded apps on iOS devices
  5. Configure compliance actions to take when a sideloaded app is detected

Configure compliance actions to take when a sideloaded app is detected

When a sideloaded app is detected on a user’s device, 
UEM
 considers the device to be out of compliance. You can configure and assign a compliance profile to users so that 
UEM
 can take the appropriate action. For more information about creating and configuring compliance profiles, see Enforcing compliance rules for devices in the 
UEM
 Administration content.
When you first implement sideload detection, it is recommended to use the monitor and log option before you implement actions that are potentially more disruptive. After monitoring compliance activity for an appropriate amount of time, you can then implement the desired actions (for example, preventing users from using 
BlackBerry Dynamics
 apps until the device is compliant).
  1. In the management console, on the menu bar, click 
    Policies and profiles > Compliance > Compliance
    .
  2. Create a new compliance profile or select and edit an existing compliance profile.
  3. On the 
    iOS
     tab, in the 
    BlackBerry Protect
     section, select the 
    Sideloaded app is installed
     check box.
  4. Configure the prompt settings (behavior, method, count, and interval) as desired.
  5. In the 
    Enforcement action for device
     drop-down list, choose one of the following:
    • To log information about the compliance issue without taking a compliance action, click 
      Monitor and log
      .
    • To prevent the user from accessing work resources and apps on the device while it is out of compliance, click 
      Untrust
      . Note that this option does not impact 
      BlackBerry Dynamics
       apps. Data and apps are not deleted from the device. 
  6. In the 
    Enforcement action for BlackBerry Dynamics apps
     drop-down list, choose one of the following options:
    • To log information about the compliance issue without taking a compliance action for 
      BlackBerry Dynamics
       apps, click 
      Monitor and log
      .
    • To prevent the user from accessing 
      BlackBerry Dynamics
       apps while the device is out of compliance, click 
      Do not allow BlackBerry Dynamics apps to run
      .
  7. Click 
    Add
     or 
    Save
    .
  • Assign the profile to users and groups.
  • Optionally, configure event notifications so that when a sideloaded app is detected on a user’s device, administrators receive an email notification that identifies the user, sideloaded apps, and trusted developers on the device. If the sideloaded apps on the device change (for example, it is removed from the device or added to the approved apps list) 
    UEM
     sends another notification. 
  • In the management console, you can view information about compliance violations on the Managed devices screen (filter by compliance violations) or in a user's device details.