Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry Work 2.17
  3. BlackBerry Work for iOS User Guide
  4. Viewing and managing your email messages
  5. Manage email folder synchronization

Manage email folder synchronization

You set the email synchronization interval in the
BlackBerry Work
 settings. By default, the synchronization setting applies only to your inbox. However, you can also choose to automatically synchronize your email folders. Otherwise, folders are synchronized when you open the app.
The number of folders that you set for automatic synchronization will affect battery life and data usage on your device. You can turn off automatic synchronization for some folders to improve battery life or lower data usage. For information about configuring synchronization seettings, see Change BlackBerry Work settings.
To be able to synchronize your Drafts folder, you must be enabled for
Exchange ActiveSync
 2016 and your mailbox must be hosted on
Microsoft Exchange
 2016. If you do not have the option to synchronize your Drafts folder, contact your administrator to confirm your mailbox settings.
  1. In your
    BlackBerry Work
    email inbox, tap The Navigation Drawer icon >
    Folders
    .
  2. Tap
    Edit
     at the top of the screen.
  3. Tap
    Managed Synced Folders
    .
  4. Tap a folder to select or deselect it.
  5. Tap
    Done
    .