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BlackBerry UEM
Architecture and data flows

The
BlackBerry UEM
architecture was designed to help you manage mobile devices for your organization and provide a secure link for data to travel between your organization's mail and content servers and your user's devices.

Architecture: 
BlackBerry UEM
 solution

 
Diagram that shows the components used in the in the BlackBerry UEM solution
 
Component
Description
BlackBerry UEM
BlackBerry UEM
 is a unified endpoint management solution that provides comprehensive multiplatform device, application, and content management with integrated security and connectivity.
BlackBerry Infrastructure
The 
BlackBerry Infrastructure
 registers user information for device activation, validates licensing information for 
BlackBerry UEM
, and provides a trusted path between the organization and every user based on strong, cryptographic, mutual authentication.
BlackBerry UEM
 maintains a constant connection to the 
BlackBerry Infrastructure
, meaning that organizations require only a single outbound connection to a trusted IP address to send data to users. All the data that travels between the 
BlackBerry Infrastructure
 and 
BlackBerry UEM
 is authenticated and encrypted to provide a secure communication channel into your organization for devices outside the firewall.
BlackBerry Dynamics
 NOC
The 
BlackBerry Dynamics
 NOC is a network operations center that provides secure communications between 
BlackBerry Dynamics
 apps on devices and 
BlackBerry UEM
 and the 
BlackBerry Enterprise Mobility Server
.
Devices
BlackBerry UEM
 supports 
BlackBerry 10
iOS
macOS
Android
Windows
, and 
BlackBerry
 OS (version 5.0 to 7.1) devices.
Notification services
BlackBerry UEM
 sends notifications to devices to contact 
BlackBerry UEM
 for updates and to report information for your organization’s device inventory. These notifications are sent to the 
BlackBerry Infrastructure
, where they are sent to the devices using the appropriate notification service:
  • APNs is a service that 
    Apple
     provides to send notifications to 
    iOS
     and 
    macOS
     devices. 
  • GCM is a service that 
    Google
     provides to send notifications to 
    Android
     devices. 
  • Windows
     Push Notification Services (WNS) is a service that 
    Microsoft
     provides to send notifications to 
    Windows
     devices. 
Routing components
By default, 
BlackBerry UEM
 makes a direct connection to the 
BlackBerry Infrastructure
 over ports 3101 and 443, and you do not need to install more routing components. However, if your organization's security policy requires that internal systems cannot make connections directly to the Internet, you can use the 
BlackBerry Router
 or a proxy server.
 The 
BlackBerry Router
 acts as a proxy server for connections over the 
BlackBerry Infrastructure
 between 
BlackBerry UEM
 and all devices. The 
BlackBerry Router
 can support SOCKs v5 with no authentication.
If your organization already has a TCP proxy server installed or requires one to meet networking requirements, you can use a TCP proxy server instead of the 
BlackBerry Router
. The TCP proxy server can support SOCKs v5 with no authentication.
The 
BlackBerry UEM Core
 and 
BlackBerry Proxy
 support using an HTTP proxy server to connect to the 
BlackBerry Dynamics
 NOC.
Third-party application and content servers
Additional content servers and application servers in your organization's environment, including the company directory, mail server, certificate authorities, and so on.
BEMS
 and 
BlackBerry
 plug-ins
BlackBerry UEM
 works with additional 
BlackBerry
 enterprise products such as: 
BlackBerry Enterprise Identity
BlackBerry 2FA
BlackBerry Workspaces
, and 
BlackBerry WorkLife
, to allow you to extend UEM capabilities in your organization.
The 
BlackBerry Enterprise Mobility Server
 provides several services used to send work data to and from 
BlackBerry Dynamics
 apps.