Sending and receiving work data using a VPN or work
Wi-Fi
network

Devices that have VPN or

Wi-Fi

profiles configured by you or by the users, may be able to access your organization's resources using your organization's VPN or work

Wi-Fi

network. To use your organization's VPN, users with an

Android

device that does not have a work profile or

Samsung KNOX Workspace

must manually configure a VPN profile on their devices.

This diagram shows how data can travel when a

BlackBerry 10

iOS

Android

Windows

, or

macOS

device connects to your organization's resources using your organization's VPN or work

Wi-Fi

network.

This diagram shows how data can travel when a

BlackBerry

OS (version 5.0 to 7.1) device connects to your organization's resources using your organization's VPN or work

Wi-Fi

network.

The following table describes when devices use your organization's VPN or work

Wi-Fi

network to connect to your organization's network.

Device type	Description
Android devices with a work profile and KNOX Workspace devices	By default, Android devices that have a work profile or use KNOX Workspace use your organization's VPN or work Wi-Fi network to send and receive work data only when BlackBerry Secure Connect Plus is not enabled.
Windows and macOS devices, and Android devices with the MDM controls activation type	Windows and macOS devices and Android devices with the MDM controls activation type your organization's VPN or work Wi-Fi network to send and receive work data. To use your organization's VPN, Android device users must manually configure a VPN profile on their devices.
iOS	iOS devices use your organization's VPN or work Wi-Fi network to send and receive Exchange ActiveSync data if the BlackBerry Secure Gateway is not enabled. All other work data uses your organization's VPN or work Wi-Fi network.
BlackBerry 10	BlackBerry 10 devices use your organization's VPN or work Wi-Fi network to send and receive work data when this is the most direct, cost-efficient route available. BlackBerry 10 devices use only VPN and Wi-Fi profiles configured by you, not by the user, when accessing work data.
BlackBerry OS	BlackBerry OS (version 5.0 to 7.1) devices use your organization's VPN or work Wi-Fi network to send and receive all email, organizer, and app data updates when this is the most direct, cost-efficient route available.