Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry UEM 12.10
  3. BlackBerry UEM Architecture and Data Flows
  4. Sending and receiving work data
  5. Sending and receiving work data using the BlackBerry Infrastructure
  6. Data flow: Receiving email on a BlackBerry 10 device

Data flow: Receiving email on a 
BlackBerry 10
 device

This data flow describes how work email messages are received from the 
Exchange ActiveSync
 server on 
BlackBerry 10
 devices when 
BlackBerry Secure Connect Plus
 is not enabled.
 
Diagram showing the steps and the components used when receiving Exchange ActiveSync data using enterprise connectivity
 
  1. The native email client on the device maintains a permanent connection with the email server over an encrypted and authenticated channel through the 
    BlackBerry Infrastructure
    , 
    BlackBerry Affinity Manager
    , 
    BlackBerry Dispatcher
    , and 
    BlackBerry MDS Connection Service
     and detects changes in the folders configured for synchronization on the mail server.
  2. When there are new or changed items for the device, such as a new email message or updated calendar entry, the mail server sends the updates to the device through the 
    BlackBerry MDS Connection Service
    , 
    BlackBerry Dispatcher
    , 
    BlackBerry Affinity Manager
    , and 
    BlackBerry Infrastructure
     to the email or organizer app on the device using the 
    Exchange ActiveSync
     protocol.