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Create an IMAP/POP3 email profile

IMAP/POP3 email profiles to specify how 
iOS
macOS
Android
, and 
Windows
 devices connect to IMAP or POP3 mail servers and synchronize email messages.
The required profile settings vary for each device type and depend on the settings that you select.
BlackBerry UEM
 sends the email profile to 
Android
 devices, but the user must manually configure the connection to the mail server.
  1. On the menu bar, click 
    Policies and Profiles
    .
  2. Click 
    Email, calendar and contacts > IMAP/POP3 email
    .
  3. Click The Add icon.
  4. Type a name and description for the profile.
  5. In the 
    Email type
     field, select the type of email protocol. 
  6. In the 
    Email address
     field, perform one of the following actions:
    • If the profile is for one user, type the email address of the user.
    • If the profile is for multiple users, type 
      %UserEmailAddress%
      .
  7. In the 
    Incoming mail settings
     section, type the host name or IP address of the mail server for receiving mail.
  8. If necessary, type the port for receiving mail.
  9. In the 
    Username
     field, perform one of the following actions: 
    • If the profile is for one user, type the username.
    • If the profile is for multiple users, type 
      %UserName%
      .
  10. In the 
    Outgoing mail settings
     section, type the host name or IP address of the mail server for sending mail.
  11. If necessary, type the port for sending mail.
  12. If necessary, select 
    Authentication required for outgoing mail
     and specify the credentials used for sending mail.
  13. Click the tab for each device type in your organization and configure the appropriate values for each profile setting.
  14. Click 
    Add
    .