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  4. System Administrator Configuration Guide
  5. Configure device gateways

Configure device gateways

To set up alert delivery devices, you must configure the gateway for each device. The gateway is an API that translates alert text to XML format and delivers it to the provider for a device. The provider can be a 
BlackBerry AtHoc
 service (such as 
AtHoc
 cloud telephony) or a third-party provider.
  1. In the navigation bar, click The Settings icon.
  2. In the 
    Devices
     section, click the name of the device gateway that you want to configure.
    The gateway configuration settings screen opens. The values that you need to provide depend on the device you want to configure. The following table specifies how you can find configuration values for a particular device.
    Gateway
    Documentation
    ADT Giant Voice
    Custom device gateway: Contact 
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    AM Radio Broadcast
    Custom device gateway: Contact 
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    AM Radio Bluegrass
    Custom device gateway: Contact 
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    American Signal Giant Voice
    Custom device gateway: Contact 
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    American Signal Giant Voice - V2
    Custom device gateway: Contact 
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    AtHoc Cloud Delivery Service (East Coast)
    AtHoc Cloud Delivery Service (West Coast)
    Mobile App
    AtHoc Organization Network
    BlackBerry AtHoc
     Connect Plug-in for NDS: Configuration Guide
    ATI Giant Voice
    BlackBerry AtHoc
     ATI Giant Voice System Installation and Configuration Guide
    Benbria Classroom Emergency Notification
    Custom device gateway: Contact 
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    BlackBerry Messenger
    BBM Enterprise Alerts Installation and Administration Guide
    Cable TV + Radio
    Custom device gateway: Contact 
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    Cable TV Scroller
    Custom device gateway: Contact 
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    CentrAlert
    Custom device gateway: Contact 
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    Cisco Digital Media Player
    Cisco Digital Media Server Configuration Guide
    Cisco UCM (Blast)
    BlackBerry AtHoc
     Cisco IP Phone Blast NDS Installation Guide
    Cisco UCM (TAS)
    BlackBerry AtHoc
     Telephony Alerts System Operations Guide
    Cisco Unified Communication Manager
    BlackBerry AtHoc
     Telephony Alerts System Operations Guide
    Desktop App
    Configure desktop app settings
    BlackBerry AtHoc
     Desktop App Installation and Configuration Guide
    Eaton WAVES
    BlackBerry AtHoc
     Eaton WAVES Giant Voice System Installation and Configuration Guide
    Emergency Digital Information Service (EDIS)
    Custom device gateway: Contact 
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    Federal Signal Giant Voice
    BlackBerry AtHoc
     Federal Signal Giant Voice System Installation and Configuration Guide
    IPAWS CAP Exchange, EAS, NWEM, and WEA,
    BlackBerry AtHoc
     IPAWS Plug-in for NDS Installation and Configuration Guide
    Land Mobile Radio
    Custom device gateway: Contact 
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    Land Mobile Radio - Eastman
    Custom device gateway: Contact 
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    LRAD Giant Voice
    BlackBerry AtHoc
     LRAD Giant Voice System Installation and Configuration Guide
    Microsoft Lync Server
    Microsoft Lync Server 2013 Plug-In for NDS Configuration Guide
    Monaco Warning System
    BlackBerry AtHoc
     Monaco Warning System Installation and Configuration Guide
    Motorola ACE 3600
    Custom device gateway: Contact 
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    Notification Delivery Managed Service (NDMS)
    OEM Cloud Delivery Service (East)
    OEM Cloud Delivery Service (West)
    On-Premise Email
    On-Premise Email Installation and Configuration Guide
    RGM Digital Signage
    BlackBerry AtHoc
     Digital Signage Installation and Configuration Guide
    RSS Feed
    SiRcom
    BlackBerry AtHoc
     SiRcom Installation and Configuration Guide
    Talk-A-Phone Giant Voice
    Custom device gateway: Contact 
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    TechRadium
    Custom device gateway: Contact 
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    Text Messaging
    TTY/TDD Phone
    Twitter
    BlackBerry AtHoc
     Twitter Configuration and User Guide
    Whelen Giant Voice, v1
    Custom device gateway: Contact 
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    Whelen Giant Voice, v2
    BlackBerry AtHoc
     Whelen Giant Voice System Installation and Configuration Guide
    Xml Feed
    Xml Feed Reset
    Custom device gateway: Contact 
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    Zetron Pager
    Custom device gateway: Contact 
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
    Zetron Pager Group
    Custom device gateway: Contact 
    BlackBerry AtHoc
     customer support if you need to configure this gateway.
  3. Configure the values based on the device and information provided by 
    BlackBerry AtHoc
     customer support or the configuration information provided in the referenced documents.
  4. Click 
    Save
    .