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Manage a pager device

  1. In the navigation bar, click .
  2. In the 
    Devices
     section, click 
    Devices
    .
  3. Click one of the following pager devices:
    • Pager
    • Pager (Numeric)
    • Pager (One Way)
    • Pager (Two Way)
    • Pager Group
  4. On the device details page, click 
    Edit
    .
  5. Modify the values in the 
    Details
     section with names and information that are valid for your organization. You must have the Enterprise Administrator role to update the Name, Common Name, Group Name, and Device Group Order fields
  6. Select a 
    Device Group Order
     from the list.
  7. In the 
    Contact Info Editing
     field, select 
    All
    End Users
    , or 
    Operators
     depending on whether you want everyone, only end users, or only operators to have the ability to edit their contact info.
  8. Optionally, select 
    Users must provide contact info for this Device in Self Service
     if you want to require users to provide that information. If you do not select this check box, users are still able to provide the information, but it is not required.
  9. Optionally, in the 
    Help Text
     fields, enter text that will appear on the screen when operators are authoring an alert.
    You must have the Enterprise Administrator role to edit the Help Text fields.
    • Targeting Help Text
      : When the operator selects this device as a target, the text you enter in this field appears at the top of the 
      Review and Publish
       screen.
    • Contact Info Help Text
      : The text you enter in this field appears under the device name on the End User details screen. The text should explain what should be entered in the field.
    • Contact Info Tool Tip
      : The text you enter in this field appears as a pop-up tool tip when the user hovers their cursor over the device name on the End User details screen. The text should explain what should be entered in the field.
  10. In the 
    Delivery Gateways
     section, from the 
    Add a Delivery Gateway
     list, select 
    AtHoc
     
    Cloud Delivery Service (West)
    Notification Delivery Managed Service (NDMS)
     or 
    Zetron Pager
    .
  11. Click 
    Configure
    .
  12. Click 
    Save
    .
  13. Click 
    Enable
     if you are ready to make the pager device available for alert publishing.
    The pager device is then fully configured.