- BlackBerry AtHoc set up and administration overview
- Manage organizations
- Configure BlackBerry AtHoc settings
- Configure basic settings
- Manage system settings
- Specify system settings options
- Add or remove a disclaimer for the BlackBerry AtHocmanagement system
- Security policy settings
- Define password rules
- Configure password complexity
- Enforce a system-wide password update
- Revoke operator permissions
- Set session timeout and continue session values
- Limit active sessions
- Enable operator login using smart cards
- Require operator login using smart cards
- Enable SSO certificate revocation list checking
- Enable CAPTCHA validation
- Monitor system health
- Overview of system health monitoring
- Review preconfigured health monitors
- View the list of system health monitors with errors
- Create a system health monitor
- Edit a health monitor
- Disable a system health monitor
- Enable a system health monitor
- Delete a system health monitor
- Refresh a system health monitor
- View the diagnostic log
- Database archiving
- Organizations Manager
- Enable and disable features
- Manage the agents for integrated devices
- Provision applications that can call the web API
- Configure API throttling settings
- View the operator audit trail report
- Manage system jobs
- Purge ended alerts
- Configure device gateways
- Configure devices overview
- Configure devices
- Enable and disable devices
- Add a device to the user details contact information
- Manage mass communication devices
- Mass device types and categories
- Create a mass device endpoint
- View and edit device details
- Configure Giant Voice devices
- Configure the AtHoc Connect organization network
- Manage the Cloud Services Gateway
- Configure RSS feed information for RSS and Atom content feeds
- Configure XML feed information for mass communication devices
- Configure failover delivery gateways
- Manage a TTY/TDD phone device
- Manage a pager device
- Configure desktop app settings
- BlackBerry AtHoc Customer Support Portal
- Legal notice
Database archiving
Database archiving is an important system task. If the database becomes full, the system will fail. From the Database Archiving Job system task, users with enterprise administrator or system administrator permissions can see the current size of databases and execute the archiving job as needed. A warning displays on the
BlackBerry AtHoc
homepage when the database size reaches 90% of capacity.- Log in to theBlackBerry AtHocmanagement system as an administrator.
- Change to theSystem Setup (3)organization.
- In the navigation bar, click
.
- In theSystem Setupsection, clickArchive.If archiving needs to be performed, a status message appears at the top of the Database Archiving screen.
- Review the details on theDatabase Archivingscreen to determine which database or databases will be archived. You can do this by comparing the current size of each database against the maximum size allowed. If previous archiving jobs have been run, details of those jobs appear in the History table below the Database Status table.
- ClickArchive.A Database Archiving Activation screen opens, listing important information you must know before you continue.
- Read the entire screen of explanations and cautions about archiving.
- In theData Deletion Settingsfield, specify the minimum number of days old data must be in order to be archived.
- Select the check box at the bottom of the screen to indicate you have read the explanations and understand the conditions.
- ClickStart Archiving Job.If an archiving job seems to be running for a long time, check theBlackBerry AtHocProcess status to make sure that the service is running.