Select general desktop software options

In the navigation bar, click .

In the 

Devices

 section, click 

Desktop App

.

On the 

Desktop App

 window, in the 

Basic Options

 section, select or deselect the check boxes beside the following values:

Select the check box beside 
Show Welcome message for first-time sign-on
 to cause a web page with a welcome message to appear when the desktop app connects for the first time.
Select the check box beside 
Right-click to dismiss Desktop pop-up
 to allow end users to dismiss the Desktop pop-up with a right mouse click.
Select the check box beside 
Show uninstall option in control panel and Start menu
 to show the Uninstall button in the toolbar of the "Uninstall or change a program" dialog in Programs and Features when the AtHoc[edition] application is selected from the list of applications.
Select the check box beside 
Collect workstation information
 to allow the desktop app to send the IP address, machine name, username, and domain name to the 
BlackBerry AtHoc
 server. This reduces the amount of user information that is transferred over the network. When this option is deselected, IP targeting does not work.
Select the check box beside 
Stop checking for updates when Desktop is locked
 to prevent the desktop app from checking for updates when an end user's desktop is locked. This option is useful in environments where users do not turn off their machines.

In the 

Email Address To Send Client Logs

 field, enter an email address (

sendlog@athoc.com

) to send the desktop app log to. When the user selects the "Send <organization name> Log" in the Start menu for the desktop app, the email address entered in this field receives a copy of the log file.

In the 

ActiveX Object Name

 field, enter the ActiveX object name for the desktop app. This is used when creating the JavaScript code that is sent by the server to the desktop app in response to requests and in alerts. For example, when the user selects the “Access Self Service” menu option, selects a response option, or clicks a button on an alert.

In the 

Audio

 section, select how the desktop app works with built-in speakers. Select 

Consider end user system settings

 to prevent the desktop app from overriding the end user's local system speaker settings. Select 

Always turn on speaker

 to override local speaker settings. When this option is selected, the 

Desktop Volume Threshold

 slider control appears. This option specifies the volume level that the desktop app sets the audio to.