Verify the published alert
To verify that the alert was published successfully to the syndication feed, complete the following steps:
- Open a browser and navigate to the following URL:https://<url>/Syndication/CAP_LRAD/<organization-id>/capindexWhere <url> is the base URL of the BlackBerry AtHoc management system and <organization-id> is the 7 or 8-digit organization ID.
- Copy the content in the <url> field into another browser. The “capIndex” XML format must be similar to the content in the following image:
- Verify the <addresses> and <code> and match with the following format. The “alert” XML format must be similar to the content in the following image:The Sent count in the alert should be updated as one.
- If any of the formatting does not match, review the LRAD gateway XML content and mass communication users’ LRAD device addressing. Errors in these sections are the most common reason for malformed Alert XML fields.