Configure IIM IP connectivity

This section describes how to configure the IP Integration Module (IIM) to communicate with the BlackBerry AtHoc Public Address System device.

Ensure that the following packages are installed and configured before performing any tasks:

To work as part of the BlackBerry AtHoc system, IIM must be able to communicate with the BlackBerry AtHoc server to download CAP packets.

The initial configuration data you need to collect are:

To find this information, use a local PC to log in to your local instance of the BlackBerry AtHoc management console. The URL can be a base “https” address used to access a specific system. You can obtain the URL of the system from the local system administrator or from the Blackberry Customer support team. Launch the management console. The URL from the “https” to the last character before the third forward slash (/) is the “base URL” of the system. For example, in the following URL address bar, the full URL for the sign-on page is: “https://integration7.athoc.com/client/auth/login?ReturnUrl=%2fclient%2fathoc-iws”. The “base-URL” of the system is “https://integration7.athoc.com".

The organization ID is a 7 or 8-digit numerical identifier of the specific system of that customer. To obtain this Organization ID, log in to the BlackBerry AtHoc management system for the customer. Once logged in, you can find the system’s organization ID at the top right of the Home Page of the system.

Navigate to the settings page of the browser and determine if you are using any type of Proxy server for routing of internet traffic. For example, if the browser you are using is Microsoft Internet Explorer (IE), go to the LAN settings, in IE, select 

Tools

 > 

Internet Options

. On the 

Internet Options

 screen, click 

Connections

. At the bottom of the window, click 

LAN settings

.

In the 

Proxy Server

 section, click 

Advanced

. The 

Proxy Settings

 screen displays the Proxy Server Address.

Record the proxy server address and the port number. You can now close these settings windows and exit IE.