- What is BlackBerry Work?
- Installing and activating the BlackBerry Work app
- Use the BlackBerry Dynamics Launcher
- Viewing and managing your email messages
- Viewing your email
- Reply to or forward an email message
- Send an attachment
- Save an attachment
- Delete an email message
- Manage deleted items
- Create an email
- Move an email message to a different folder
- Use smart folders
- Refresh the message list
- Search email
- Change email settings
- Manage email folder synchronization
- Change your signature
- Create an automatic out of office reply
- Managing your notifications and alerts
- Managing your contacts
- Managing your calendar
- Manage your documents
- Open BlackBerry Work Docs
- Access local docs
- Create a new folder
- Take a photo
- View and use a photo
- Play an audio or video file
- Access FileShare, SharePoint, and Box
- Work with offline files
- Add a new data source
- Add a repository using the Docs Self-Service web console
- Change Docs settings
- Delete a user-defined repository
- Adding a shared mailbox to BlackBerry Work
- About BlackBerry Work Permissions
- Access your account settings
- Change your password
- Set up fingerprint authentication
- Turn on Battery Saver
- Sign out of BlackBerry Work
- Troubleshooting
- Open a Voltage SecureMail attachment
- Using RSA Soft-Token Authentication
- Data storage and aging
- Exchange ActiveSync search limits
- BlackBerry Docs
- BlackBerry Work 2.16
- BlackBerry Work for Android User Guide
- Troubleshooting
- Upload log files to BlackBerry Support
Upload log files to BlackBerry Support
BlackBerry
SupportIf requested by
BlackBerry
Support, you can upload log files to help troubleshoot an
issue you are having with BlackBerry
Dynamics
apps. Your
administrator can enable detailed app logging to debug level. When enabled, the
app logs can assist in finding possible causes of issues that users might
encounter.
- Tap
to open the BlackBerry Dynamics Launcher. - Tap
. - In theSupportsection, clickUpload Logs. The Log upload status bar displays the upload progress.If detailed logging is enabled, the Detailed app Logging checkbox is selected. This feature cannot be enabled or disabled inBlackBerry Access.
- ClickClose.