What is BlackBerry Work?
Installing and activating the BlackBerry Work app
- Install BlackBerry Work and activate using an access key
- Install BlackBerry Work and activate using the BlackBerry UEM Client
Use the BlackBerry Dynamics Launcher
Viewing and managing your email messages
- Viewing your email
- Reply to or forward an email message
- Send an attachment
- Save an attachment
- Delete an email message
- Manage deleted items
- Create an email
  - Restrictions on mails
- Move an email message to a different folder
- Use smart folders
- Refresh the message list
- Search email
- Change email settings
- Manage email folder synchronization
- Change your signature
- Create an automatic out of office reply
Managing your notifications and alerts
- Event and new mail alerts
- Added security feature for detailed notifications
- Managing sounds and notifications
  - General and VIP notification settings
  - Create email rules
Managing your contacts
- Open and view a contact
- Add a contact
- Adding contact information
- Edit contact information
  - Delete a contact
  - Mark a contact as a VIP
- Send an email to a contact
- Send a text message to a contact
- Call a contact
- Using Skype For Business options
- Search for a contact
- Change contact settings
Managing your calendar
- View your calendar
- View a calendar event
- Contact event attendees
- Add a calendar event
- Edit a calendar event
- Delete a calendar event
- Add a shared calendar
Manage your documents
- Open BlackBerry Work Docs
- Access local docs
- Create a new folder
- Take a photo
- View and use a photo
- Play an audio or video file
- Access FileShare, SharePoint, and Box
- Work with offline files
- Add a new data source
- Add a repository using the Docs Self-Service web console
- Change Docs settings
- Delete a user-defined repository
Adding a shared mailbox to BlackBerry Work
- Add a shared mailbox to BlackBerry Work
About BlackBerry Work Permissions
Access your account settings
Change your password
Set up fingerprint authentication
Turn on Battery Saver
Sign out of BlackBerry Work
Troubleshooting
- Generate a diagnostics report
- Upload log files to BlackBerry Support
- Send feedback to BlackBerry
- Resynchronize BlackBerry Work with your mail server
Open a Voltage SecureMail attachment
Using RSA Soft-Token Authentication
Data storage and aging
Exchange ActiveSync search limits

Data storage and aging

Personal information and email on your

Android

device is stored indefinitely, with the following limitations and exceptions:

The storage limit for

BlackBerry Work

data (mail, calendar, and contacts) depends on available memory on your device. Email aging is based on the "sync window" which you define. For example, the values may be 1 day, 3 days, 1 week, 2 weeks, or 1 month. For more information, see "Days to Sync" in Personal Settings in Change email settings. However, there is a display limitation in the current v1.1 for Android release to the extent that each folder will only display up to 1,500 emails, starting with the most recent.

In initially synchronizing your Calendar, the timeframe is set to the month previous plus all future events. There is no practical limit on the size of your Calendar, although it can only use as much as the Android operating system allocates to it.

There is no limit on the number of contacts stored. BlackBerry Work does not preallocate storage and is limited only to the amount of storage allocated to it by the

Android

OS.

BlackBerry Work for Android

does not cache email attachments.

The maximum length of an email is 200 KB.

If your device ever runs out of space for new contacts, you must delete existing contacts to make room for the new ones. Be sure to do this from the device, not from your desktop business account. To preserve contacts before deleting them from the device, use the Export feature on your desktop or laptop. Note that you must first export the data from your business account and your desktop or laptop before deleting it from your mobile device.