What is BlackBerry Work?
Installing and activating the BlackBerry Work app
- Install BlackBerry Work and activate using an access key
- Install BlackBerry Work and activate using the BlackBerry UEM Client
Use the BlackBerry Dynamics Launcher
Viewing and managing your email messages
- Viewing your email
- Reply to or forward an email message
- Send an attachment
- Save an attachment
- Delete an email message
- Manage deleted items
- Create an email
  - Restrictions on mails
- Move an email message to a different folder
- Use smart folders
- Refresh the message list
- Search email
- Change email settings
- Manage email folder synchronization
- Change your signature
- Create an automatic out of office reply
Managing your notifications and alerts
- Event and new mail alerts
- Added security feature for detailed notifications
- Managing sounds and notifications
  - General and VIP notification settings
  - Create email rules
Managing your contacts
- Open and view a contact
- Add a contact
- Adding contact information
- Edit contact information
  - Delete a contact
  - Mark a contact as a VIP
- Send an email to a contact
- Send a text message to a contact
- Call a contact
- Using Skype For Business options
- Search for a contact
- Change contact settings
Managing your calendar
- View your calendar
- View a calendar event
- Contact event attendees
- Add a calendar event
- Edit a calendar event
- Delete a calendar event
- Add a shared calendar
Manage your documents
- Open BlackBerry Work Docs
- Access local docs
- Create a new folder
- Take a photo
- View and use a photo
- Play an audio or video file
- Access FileShare, SharePoint, and Box
- Work with offline files
- Add a new data source
- Add a repository using the Docs Self-Service web console
- Change Docs settings
- Delete a user-defined repository
Adding a shared mailbox to BlackBerry Work
- Add a shared mailbox to BlackBerry Work
About BlackBerry Work Permissions
Access your account settings
Change your password
Set up fingerprint authentication
Turn on Battery Saver
Sign out of BlackBerry Work
Troubleshooting
- Generate a diagnostics report
- Upload log files to BlackBerry Support
- Send feedback to BlackBerry
- Resynchronize BlackBerry Work with your mail server
Open a Voltage SecureMail attachment
Using RSA Soft-Token Authentication
Data storage and aging
Exchange ActiveSync search limits

Search email

You can search for email messages by sender or subject in a folder or your inbox. You can use advanced search options to refine your search.

Open a mailbox or folder and tap the Search icon

Enter the full or partial text you that you want to search for.

To refine your search, do one of the following:

Tap

All

to search all fields in a message.

Tap

From

to look for a matching sender only.

Tap

Subject

to search in the message subject only.

Tap

Advanced Search

to refine your search criteria and also look for flagged messages or messages with attachments. Tap the check mark at the top of the screen.

Open a message from the search results or refine your search criteria and try again.

Section:

Viewing and managing your email messages