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  2. BlackBerry Work 2.17
  3. BlackBerry Work for Android User Guide
  4. Open a Voltage SecureMail attachment

Open a
Voltage SecureMail
 attachment

Voltage SecureMail
 is an email protection service that provides email encryption. With each secure email, there is an HTML attachment named message_zdm.html that furnishes access to the Zero Download Messenger (ZDM). The encrypted body of the original message as well as any attachments to the original email are contained within this attachment.
You can use the Open in feature in
BlackBerry Work
 to access your
SecureMail
 app to authenticate and view any secure email and attachments sent via ZDM on your mobile device.
The following are the prerequisites to use
SecureMail
 with
BlackBerry Work
:
  • The
    Voltage SecureMail
     app must be installed on your device.
  • SecureMail
     app must be whitelisted in
    BlackBerry Control
     by your administrator. Contact your administrator to verify that
    SecureMail
     is whitelisted if you have difficulty accessing the app from
    BlackBerry Work
    .
  1. Open the message.
  2. Download and open the attachment called message_zdm.html. You are switched over to the
    SecureMail
     app to sign in to the
    HPE SecureMail Cloud
    .