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  2. BlackBerry Work 2.17
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  4. Using RSA Soft-Token Authentication

Using
RSA
 Soft-Token Authentication

If your organization has implemented multifactor authentication for
BlackBerry Work
, then after activating
BlackBerry Work
 on your device, make sure that the following is provided by your IT administrator:
If your organization has implemented multifactor authentication for
BlackBerry Work
, then after activating
BlackBerry Work
 on your device, make sure that the following is provided by your IT administrator:
  • Two-factor authentication app needed to access your network or resources. This application varies for each organization and will have its own unique set of instructions and conditions.
  • Email message from your administrator with a link for an
    RSA
     token.
To use two-factor authentication:
  1. Read the email from your administrator that contains the compressed token format (CTF) URL.
  2. In the email, tap the link provided.
  3. When you are prompted to set a PIN for
    RSA
     authentication,
    BlackBerry Access
     will display your
    RSA
     token code. This token is timed to expire after the number of seconds displayed.
  4. Tap the button on the left to copy the code or the button on the right to display the next token code if you feel you do not have sufficient time to paste the code into your authentication application.
  5. Paste the copied token into your authentication application.
  6. After setup in
    BlackBerry Access
    , the Launcher shows a Soft token icon that you can use to configure your Token Settings. Consult your IT administrator for information about the authentication application that your organization uses.