Managing sounds and notifications
Using Sounds and Notifications on the Settings screen, you can adjust your
email and calendar notification settings.
You can set notification behavior for general and VIP email, and set rules
for push notification alerts to let you know who an email is from and that it's been
marked "Important." You can set notification rules for specific contacts.
The behavior of alerts is different when your client is authenticated (for
example, you've entered your password after
BlackBerry Work
launches and the
app is synchronizing) than when it is not authenticated (for example, your BlackBerry Work
app is closed or
has been launched but not authenticated). These differences can be summarized as
follows:- When your device is not authenticated, one alert sound is played when the notification arrives, and the notification is displayed.
- A sound synchronizes with the notification. The notification is displayed only when your Inbox is not visible.
Sounds and Notifications rules determine how important an email is. If an
email rule matches an email, the email is marked VIP. Incoming messages from senders
designated VIP in Contacts are also marked VIP. Contacts VIPs are checked after email
rules are checked:
- Importance is set on each incoming email.
- Importance is recalculated on every email if email rules change or you change your VIP contacts.
- Importance is recalculated when the client authenticates.
- Notifications support multiple sounds. Only unique sounds will play.
- If a notification is showing and new email messages arrive, only unique sounds for the new messages are played. Unique sounds play once each minute.