Logging phone call and SMS/MMS activity for 

Android Enterprise

 and 

Samsung KNOX Workspace

 devices

You can log and review phone call and SMS/MMS activity for 

Android Enterprise

 and 

Samsung KNOX Workspace

 devices. 

BlackBerry UEM

 can log this activity for devices that are activated with "

Work space only

 (Premium)", "

Work and personal - full control

 (Premium)" "

Work and personal - full control

 (

Samsung KNOX

)" and "Work space only (

Samsung KNOX

)" activation types.

To turn on logging for SMS/MMS and phone calls, you must select the following rules in the IT policy for the device:

BlackBerry UEM

 stores separate .csv log files for both phone calls and SMS/MMS. By default, these log files are stored in 

<drive>:\Program Files\BlackBerry\UEM\Logs\

<date or folder name>

. 

BlackBerry UEM

 names the log files 

<server_name>_<component_identifier>_<event_definition_version>_<yyyymmdd>_<log_number>.<file extension>

 (for example, BBServer01_phone_1.0_20160730_0001.csv).

See Using log files for information about finding and reading log files.