- Monitoring and reporting
- Using log files
- Auditing events in BlackBerry UEM
- Monitoring BlackBerry UEM using SNMP tools
- Supported SNMP operations
- System requirements: SNMP monitoring
- MIBs for BlackBerry UEM
- Compile the MIB and configure the SNMP management tool
- Using SNMP to monitor components
- Configure SNMP to monitor components
- SNMP counters for enterprise connectivity
- SNMP counters for BlackBerry UEM Core
- SNMP counters for BlackBerry Secure Connect Plus
- Using dashboard reports
- View and save a device report
- Logging phone call and SMS/MMS activity for Android Enterprise and Samsung KNOX Workspace devices
- Exporting app deployment reports
- Managing licenses for devices
- Creating event notifications
- Manage BlackBerry Dynamics jobs
- Activity and compliance violation reports for BlackBerry Dynamics apps
- Monitoring the performance of BlackBerry Dynamics apps
- BlackBerry Docs
- BlackBerry UEM 12.11
- Administration
- Monitoring and reporting
- Using log files
- Reading log files
- Reading .csv log files
Reading .csv log files
Comma-separated log files contain different information depending what component, what device, or what device app, they log information for. Some examples of log files in .csv format include the
BlackBerry Gatekeeping Service
log file, and the device app audit files, such as the BBM or Phone call log. You can identify information contained in .csv log files because each log line presents information in a simple and consistent manner, for example, each line in the SMS log file will present information in the following format:
Each line in a Phone log file, would present in the following format:Name.ID,"Email Address","Type of Message","To","From","Callback Phone Number","Body","Send/Received Date","Server Log Date","Overall Message Status","Command","UID"
Name.ID,"Type of Call","Name","Phone Number","Start Date","Server Log Date","Elapsed Time","Memo","Command","UID","Phone Line"