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  2. BlackBerry UEM 12.11
  3. Administration
  4. Monitoring and reporting
  5. Using log files
  6. Auditing app activity on BlackBerry 10 and BlackBerry OS devices

Auditing app activity on 
BlackBerry 10
 
and 
BlackBerry
 OS 
devices

You can use device logs to audit app activity on 
BlackBerry 10
 devices with the "
Work and personal - Corporate
", "
Work and personal - Regulated
", and "
Work space only
" activation types and 
BlackBerry
 OS (version 5.0 to 7.1) devices.
You must configure the following IT policy rules to generate these log files:
IT policy rule for 
BlackBerry 10
IT policy rule for 
BlackBerry
 OS devices
Description
Synchronize 
BBM
 logs 
Disable 
BlackBerry Messenger
 Wireless Synchronization
This rule specifies whether a device synchronizes logs from 
BlackBerry Messenger
 with 
BlackBerry UEM
.
Synchronize phone logs
Disable Phone Call Log Wireless Synchronization
This rule specifies whether a device synchronizes the call log for the Phone app with 
BlackBerry UEM
.
Synchronize PIN to PIN logs
Disable PIN Messages Wireless Synchronization
This rule specifies whether a device synchronizes logs for PIN messages with 
BlackBerry UEM
.
Synchronize SMS/MMS logs
Disable SMS Messages Wireless Synchronization
This rule specifies whether a device synchronizes logs for SMS text messages and MMS messages with 
BlackBerry UEM
.
Synchronize video chat logs
Not applicable to 
BlackBerry
 OS devices
This rule specifies whether a 
BlackBerry 10
 device synchronizes logs for the 
BBM Video
 feature with 
BlackBerry UEM
.
By default, app audit log files for 
BlackBerry 10
 devices are stored in 
C:\Program Files\BlackBerry\UEM\Logs\<yyyymmdd>
 and app audit log files for 
BlackBerry
 OS devices are stored in 
C:\Program Files (x86)\Research in Motion\BlackBerry Enterprise Server\Logs\<yyyymmdd>
.