- Monitoring and reporting
- Using log files
- Auditing events in BlackBerry UEM
- Monitoring BlackBerry UEM using SNMP tools
- Supported SNMP operations
- System requirements: SNMP monitoring
- MIBs for BlackBerry UEM
- Compile the MIB and configure the SNMP management tool
- Using SNMP to monitor components
- Configure SNMP to monitor components
- SNMP counters for enterprise connectivity
- SNMP counters for BlackBerry UEM Core
- SNMP counters for BlackBerry Secure Connect Plus
- Using dashboard reports
- View and save a device report
- Logging phone call and SMS/MMS activity for Android Enterprise and Samsung KNOX Workspace devices
- Exporting app deployment reports
- Managing licenses for devices
- Creating event notifications
- Manage BlackBerry Dynamics jobs
- Activity and compliance violation reports for BlackBerry Dynamics apps
- Monitoring the performance of BlackBerry Dynamics apps
- BlackBerry Docs
- BlackBerry UEM 12.11
- Administration
- Monitoring and reporting
- Monitoring the performance of the BlackBerry Work app
- Enable BlackBerry Work monitoring
Enable BlackBerry Work or BlackBerry Connect monitoring
BlackBerry Work
or BlackBerry Connect
monitoringTo enable
BlackBerry Work
or BlackBerry Connect
monitoring, you must configure the app configuration that is assigned to it.- On the menu bar, clickApps.
- Click theBlackBerry WorkorBlackBerry Connectapp that you want to monitor.
- On theBlackBerry Dynamicstab, in theApp configurationtable, click the name of the app configuration that you want to edit.
- On thePerformance Reportingtab, configure any of the following:
- Enable Performance Reporting: Specify whether to monitor performance of the app.
- HTTP Connection Error: Specify whether to report HTTP connection errors between the app and the specified application servers.
- HTTP Response Time: Specify whether to report HTTP responses that are taking longer than the specified time. Enter the application server addresses to monitor.
- HTTP Status Code: Specify whether to report a specified HTTP status code. Enter the application server addresses to monitor.
- Don't send reports for duration (in seconds): Specify the amount of time to wait before sending another report.
- ClickSave.